Privacy Policy

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (credit card numbers are handled by our payment processor — we do not store them), email address, and phone number.

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To communicate with you about your account or orders
To send marketing emails if you have opted in (you can unsubscribe at any time)
To improve and optimise our website
To detect and prevent fraud
To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share your data only with:

Shopify — our e-commerce platform provider
Payment processors — to securely handle transactions
Shipping carriers — to deliver your orders
Email marketing tools — only if you have opted in
Legal authorities — when required by law

Cookies

We use cookies to keep track of your shopping cart, remember your preferences, and understand how you use our site. You can disable cookies in your browser settings, though this may affect some functionality of the store.

Data Retention

We keep your order information for 7 years for legal and accounting purposes. If you create an account, we retain your data until you ask us to delete it. You can request deletion at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also object to processing or request data portability. To exercise any of these rights, please contact us using the details below.

Security

We take reasonable precautions to protect your information. Our store is hosted on Shopify, which is PCI DSS compliant. All data is transmitted over SSL encryption.

Children's Privacy

Our store is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.